There is a payment error message. What is the problem?


Payment errors may have several causes:

- either the error comes from a problem in sending the request to the bank

- or the payment has been declined by the bank. To place the order again, you must return to your customer area and go to your cancelled order. Click the button that lets you reorder the same items.

Your basket will therefore be ready to be confirmed as a new order and you will be able to make the payment again.