Delivery

How can I enjoy free delivery?

Delivery is free for all orders of €40 or more for delivery to mainland France. For delivery to overseas departments, delivery is free for orders of €130 or more.


How long does it take to prepare the order?

Your parcels are prepared in the two days following your order, except during closure periods.


What is the average delivery time?

The parcels are sent via Colissimo. The average delivery time after processing the parcel is estimated at 48 hours.


How do I track my order?

How do I track my order? To track your order, go to your MY ACCOUNT heading and then MY ORDER HISTORY AND DETAILS. Click the order in question. The Colissimo tracking number will be indicated as soon as your order is prepared. Click this number to access your parcel tracking page.


To which countries are the products delivered?

Our products are delivered to mainland France and French overseas departments.